Training End Users
Give your technicians and field professionals the pedagogical skills to deliver high-quality user training on your equipment and solutions.
What this program changes for your business
better-qualified opportunities
higher conversion rates
shorter sales cycles
AI-powered practice
Unlimited rehearsal on Skeells, instant feedback, realistic simulations tailored to your cases.
Field anchoring
Integrated managerial coaching, transfer to real customer meetings, progress tracking.
Sustainable practice
3-month Skeells access post-workshop to embed reflexes and measure skill growth.
Not a theoretical training. A rehearsal for real customer meetings.
- Filmed and debriefed role-plays
- AI simulations on your own scenarios
- Real cases brought by participants
- Individual action plans actionable on day one
Context
Your technicians are regularly required to train end users on the equipment and technical solutions your company sells. The quality of these training sessions — and therefore your company's image — depends on their ability to teach effectively. Yet many are uncomfortable in this delicate role, lacking pedagogical techniques and public speaking skills.
Objective
Who is it for?
- Installation and commissioning technicians
- Maintenance technicians delivering on-site training
- Field service professionals training client teams
- Application specialists conducting product training
Program Outline
Designing a mini training module
- Structuring a training session with clear objectives
- Defining knowledge inputs and practical exercises
- Building validation methods for skills and knowledge
Public speaking for training
- Mastering public speaking techniques in a training context
- Setting up effectively in client premises
- Introducing and concluding a training module with impact
Creating engaging materials
- Designing attractive materials for end users
- Using slideshows and visual aids effectively
- Adapting content to different learning styles
Generating interactivity
- Techniques for engaging participants actively
- Managing group dynamics in a training setting
- Practical exercises and hands-on practice sessions
Training Format
- 2-day workshop (14 hours)
- In-person delivery recommended
- Maximum 10 participants per session
- Methods, model sheets, public speaking exercises, self-assessment and debriefing
- Post-training access to Skeells platform for 3 months
Powered by Skeells
Learning continues with AI-powered practice
Interactive Podcasts
Podcasts on pedagogical design, public speaking for non-trainers and techniques for engaging end users during product training.
AI Role-Play Practice
AI simulations of user training scenarios — practice explaining technical concepts, handling questions and managing diverse audiences.
This program is part of the Qwantiq sales transformation approach — combining expert sales training, managerial coaching and AI-powered learning through the Skeells platform.
Sales Programs
Explore all sales training programs
Management Programs
Sales coaching & leadership
Our Method
Sales enablement approach
Skeells AI Platform
AI-powered sales skills development
White Paper
The Great Comeback of Sales Coaching
To learn more about our vision of modern sales coaching, read our white paper: The Great Comeback of Sales Coaching.
Interested in this program?
Let's discuss how to adapt it to your team's needs.